Well, ask and you shall receive. I held off on this review to give the hotel the opportunity to refund me, even partially, for this stay, in which the denied the refund. Don't walk away from this place, RUN.
This hotel, because it is a hotel, NOT a resort, has deceptive advertising to say the absolute least. I booked a room here this past week with a jetted tub, for that reason and for the gym, those were my two big deciding factors. I wish I had looked them up on yelp before booking because their 1 star rating over there doesn't reflect here
When I got to my room I Immediately noticed the ceilinight was broken and crooked and thought, ok, it's just a light. It took me a minute to find the mini fridge that was in the also beaten up dresser, and set my bag down on the chair and the entire arm rest moved and almost fell off. Ok so the room is falling apart, great, turn the TV on. Remote hardly works, probably a dying battery. Set the thermostat, keeps alerting that it has a low battery. I go to wash my face in the sink to find out there is no hot water. Not the water won't get hot, you turn the knob and no water comes out. Perfect. Well I got the jetted tub for a reason so let's use it. There is hair in the tub. Absolutely DISGUSTING. I clean it out, gagging the whole time, and get to filling the tub. I climb in, go to hit the jet button, nothing. Keep trying. Nothing. So the main reason I paid for this upgraded room, to the tune of nearly $200, doesn't even work.