My wife and I had a pretty good stay here for a weekend away in QC; There were definitely a few things that can be improved upon, but first the things we liked:
- Perfectly located in central old Quebec City; Old Quebec City is very busy during the day with tourists but gets VERY quiet after 10PM which is ideal for rest and sleep;
- Our room (#7) was very clean with a rustic / quirky decor we really liked;
- Self Check-In was easy and while we did not need any assistance, we had a sense the staff were ready to assist us anytime if we had any questions or concerns;
A few things could definitely have improved our stay as well:
- The bed and bedding were not particularly comfortable on our room - even for me, who prefers a firmer mattress, I was walking up stiff and uncomfortable; This would be the number one thing that would have brought our stay closer to 5 stars;
- The room has a beautiful bath tub, but we couldn't figure out how to operate it - not a big deal, but it's definitely a cool feature that seems under-utilized
- While the room was immaculate where it mattered, it is carpeted with a carpet that was stained / ready for replacement - we though it odd that the room was so well curated save for this one item;
Overall, would stay again - provided they update the beds/bedding