They were located in a great spot for Reykajvik. Where they first put us the door had a problem locking, they moved us to the hotel room for a night while they tried to fix and then moved us to a larger apartment unit when it was going to take longer, no extra charges or moving back to smaller unit. We were given a couple of coupons to use for the inconvenience. The staff was always helpful and it was nice to have elevators to manage luggage, or take stairs when we wanted to. It was nice to have a place like a home, {dishwasher, laundry, eating area and cooking provision's } instead of a hotel room where you have limited space and accomodations. We would definately use them again, Iceland was wonderful, yes expensive but the people are so nice and a pleasure to speak with. This location was well worth it in every sense.