I have legit service animals and the lady owner with the toddler said she wanted to see our room, when I asked for maid amenities. I said ok. We had been using the vacuum from the maids and now suddenly wasn't able to do what we had been doing for a few weeks. She brought the maid and went to our room. The owner had gloves on so she could so call check. Made us leave the room, my brother stood there while they went in. They went to the window and opened the bar. It was lifted up, he watched them. I had went outside with my animals to take them out. When I came back, I went straight to the room to find out what had happened. He told me that she had unscrewed the bar of the window. So I went down to the office . The owner said that my service animals weren't service animals. My baby is in training, but has been resistered as a service animal. My other has been for many years. They are totally house broken. Said I needed to pay another deposit, I had already paid $100. The man owner said if I didn't pay it, that we was out. It was supposedly in case they had an accident. I told the woman that I paid a deposit, which I wasn't supposed to. She said pay or leave. I had already paid for the day through a 3rd party application. Cause she raised the rates to over $1000 a week. We had stayed over 2 weeks already. So she brought that up, she was clearly mad about it. Then said my room floor had animal hair on it.