I didn’t try the breakfast because I had to check out very early, but I did order a margherita pizza at 10pm and it was terrible — awful quality and extremely overpriced. £23 for that pizza was honestly unacceptable.
The room itself was good and comfortable, but the shower was a disaster. It sprayed water everywhere, clearly leaking due to a defect, and the temperature would suddenly get very hot. For a 4-star hotel, having a decent shower and edible food should be the minimum.
The only truly positive aspect is the location, which is excellent.
Another disappointing point: I tried to contact the hotel to request early check-in and never received a reply. I couldn’t check in early on arrival either — which I understand can happen — but it was frustrating to see that early check-in was available if I paid extra. Not very fair, especially considering I also had to leave very early the next morning.
Overall, the location is great, but the experience fell far below what you would expect from a 4-star hotel.