Quality Inn & Suites El Paso I-10

Room was very dirty and had a smell of old dirty towels and cologne, room was damaged and had trash from previous guest

The stay was last minute therefore it was perfect for what we needed (shelter for the night awaiting strong winds to pass to continue our journey). Only “complain” was that the room was dark, no real lighting.

I enjoyed my stay at the hotel, my room was very clean and the bed was very comfortable. The only thing, as others have mentioned, is that the noise from other rooms is very noticeable (bathtub especially was very loud).

It was good. Room smaller than expected but ok in clean and comfort.

We go to take breakfast at 8:00 am and the desk girl only say.. sorry we don’t have more breakfast, all is done!!! Really????? We pay for breakfast too, she have bad attitude 😡

You get what you pay for. Staff were excellent and very pleasant. But stains on the comforter and overall feeling of the room being dirty means I won’t be staying here again if I can avoid it.

Even though Covid 19 is in full swing, the hotel was Ok. However, the TV cable system was antiquated. No channel selection guide on the hotel's operating system to be able to determine what was playing, what network you were on or what was coming in next. It was like being back in the 60's without a TV Guide (only us Boomer' and older now how that worked). The free packed Continental Breakfast was very lacking. The Dining area opened up at 6:30 AM and was delighted by 6:45 because of lack of supplies for the day. A couple of days, nothing except black cofee. Oh well. Other than this, the facility was clean and maintained well. The bed was confortable and the climate control worked well. The shower had very good water pressure We stayed 6 days and would stay again.

Worst place this is my second time staying here first time Apparently pulled the fire alarm ok We thought it was a accident or something this second time the same thing happen and we are talking about 2:00am and we ask for a Explication of what was happening and they didn’t pay attention to anyone some other guest there where saying they always do that around that time like if there just play games on guest this time there where a lot of people so scarred and babies and little kids almost with no clothes running outside things something was happening and it was freezing out side and no one was there to help or Explain what was happening the first time I was ok maybe is just an accident but this second time they did it again and around the same time in the middle of the night so Unappropriate for that hotel to act like that I Highly recommend no one to stay there worst place ever!!!!!!!

I liked this hotel a lot. It was modern and clean. My room was ready when I arrived. My check in process went smoothly. The room was clean, no bugs, I got a non smoking room and it was a smoke free room, no bad smells. Bathroom was clean. The only cons were that the walls were kinda thin, I could hear people in the other room. There was also a dip in my floor, it was the sub floor. And sometimes the room or floor would shake when someone else closed a door. Maybe this was just my room with this issue I don't know. I didn't feel like the floor was going to collapse but I'm thinking it was just this room on the 2nd floor. I would stay again but probably on the first or 3rd floor next time.

The late night clerk wasn’t very pleasant . Checked in the room was very clean and no problems here.