2/10 - Insatisfatório
5 de fev. de 2026
The Audemar does not match its online listing. Upon arrival, I found the room and facilities significantly different from advertised photos. When I requested to speak with management about these discrepancies, they were unresponsive. I attempted to request a refund through the booking platform for one night due to false advertising and poor service. The hotel denied the refund citing non-refundable terms, despite the property not meeting advertised standards. When I followed up, management made unsubstantiated claims about guest conduct that were completely false—apparently using this as justification to avoid accountability. This property appears to rely on misleading marketing and false accusations rather than addressing legitimate guest concerns. I do not recommend this hotel.
NORVELL
NORVELL, viagem de 2 diárias
Avaliação de hóspede verificada da Hoteis.com




























