Umaid Bhawan - A Heritage Style Boutique Hotel

If you are wanting to stay at a hotel where the staff are friendly , helpful ,then this is perfect. The hotel manager was brilliant , the food excellent Ok so location !! But who cares all travel is by Tuk Tuk. Jaipur railway station is only 10 mins away.

Worse place worst service and the pictures shown on the site are very deceiving. Save your money and go somewhere else.

Where to start?.....What a fantastic hotel. Good food good service and the most amazing backdrop to this colourful colonial style hotel. Highly recommended to all as a great place to stay in Jaipur. Definitely on our list of places to visit when we are next in India.

I was put up in Jaipur at the JW Marriot Hotel in Kukas. Since it is outside the city, it has network issues and hence difficult for phones or text messages to get through. I was ment to check out from JW Marriot and check into Umaid Bhawan at around 2pm check in time. Due to flawed logistics, we got delayed and reached Umaid Bhavan at 4pm instead of the check in time. i was travelling with my wife and my son (age: 20 mnths), and i had booked Umaid Bhawan as an extension to my stay in Jaipur to celebrate my Anniversary on 19 Jan. On arrival, the person on the reception very crudely informed us that they were trying to call me/text me to confirm my arrival, but due to no response, they cancelled my reservation and let my Suite out to somebody else. Mind well that i had booked the best category room available in the hotel, and my secretary also called them to confirm our stay and inform them of us celebrating our anniversary with them, dated 10 Jan and they confirmed everything as per our booking (I am currently holding the call recording of the same). For some reason, they let our room go, after which they requested us to stay in their "Staff apartment" which was 2 buildings away, which was in a dingy scary society with no security, services and luxury of a 4.5 star hotel. On expressing my dissatisfaction to their reception staff, they showed us lowest category rooms, that were otherwise non-functional. I walked out of the hotel, dissapointed and mislead :( Never Again.

Amazing place to stay. Room decor was of high standards and felt like we were actually staying with a local Royal Rajput family. Breakfast was not the best but made up by eating fresh Kachori a mile away. Had evening meals in the room every night which was much better quality than the breakfast. Staff were very courteous, friendly and never got refused for any requests One of the room was upgraded but the other room no 107 was next to stairs which gets very busy during breakfast time with guests chatting loudly. Would definitely stay again and will request certain rooms when I book.

Would not recommend for business. Wifi constantly did not work.

Stayed for 2 nights and the rooms were clean and nicely decorated.

Quality of service was bad. Food is not tasty. Prices of food items are very high. Not recommended.

The food was not authentic and NOT GOOD AT ALL . It was not tasty at all. If you are in Rajasthan, good food is expected. I think you should hire Rajathani chefs or local chefs as the chefs currently engaged are from Nepal. Secondly in the month of June....the temperatures really soar. There is no service of water. No equipment at th`e swimming pool for t`he kids/ It's a 4 star hotel!!!

My family found this more interesting than some of the 5-star hotels we stayed at. It's not as luxurious but has enough facilities and the design of the hotel and rooms is distinctively traditional. The staff do all they can to help and service is efficient. Any criticisms? Bathroom was a bit cramped.