What an absolute disgusting disgrace!
I wrote to this establishment and gave them a choice to refund my night and the cost it took me to write the complaint and relive the disgust we endured by reviewing the photos.
There are only 8 photos allowed. I have 30. I also have a comprehensive report of the breakdown of everything wrong with this business.
The business chose not to give me a refund. So now I want everyone to see how filthy our room was on entry.
If anyone is interested in this report, please feel free to reach out.
We checked in approx 6.40pm after 3 hrs of driving, exhausted & ready to relax. Rm 11 appeared tidy at first glance, but when we checked the bathroom, we were horrified. The mould was so pervasive & disgusting that it made us feel sick in our stomachs. Thereās green, pink & black mould. All varying stages. Zoom in for full effect.
Other issues in the bathroom included:
ā¢Stains on the base of tub
ā¢A decrepit-looking spa
ā¢Pee residue left on toilet
ā¢Tape still around vents from recent painting
ā¢Hardware left on the bench where it had fallen off
ā¢Makeup stains left on the bench
After further inspection:
⢠Cobwebs in the ceiling corners
⢠A ceiling fan caked with yrs of dust
ā¢Furniture bolted to the walls (who would want to steal it), paint around it
ā¢Old, worn timber furniture in dire straits
ā¢A TV mounted poorly w dust & faulty
ā¢A filthy phone
ā¢A freezer that didnāt work and had dirty seals
ā¢The carpet was in awful condition, adding to the grimy feel