If what they say about location, location, location is true for a successful business, then the location of the hotel really hurts it overall rating.
Our room faced out at Massachusetts General Hospital, so the constant sound of sirens and the use of the helicopter pad didn't allow us a night of uninterrupted sleep. The main streets outside the hotel aren't very desirable as we learned that the locals have nicknamed the street "Methylamine Mile". On top of that, for some reason the pool heater was not functioning properly, so the water was ice cold. Aside from 10 minutes in the pool, our kids weren't able to enjoy this feature of the hotel as well.
Aside from these two items, the hotel offered a shuttle that we took full advantage of with drop offs at the aquarium and Fenway, the free breakfast was most welcomed, and the staff was extremely polite and helpful. It really isn't their fault that the hotel is situated beside Boston's main trauma centre!
All in all, we still love and treasure Boston - but would probably avoid this hotel for any future visits.