The location is convenient, the overall services are excellent. The breakfast is delicious with an expansive view. I really appreciate that West got the omelet station right - with pre-cooked veggies, it makes a huge difference in the omelet quality. Love the complimentary Urban service, also like the shampoo series - it smells good.
The hotel room itself has several small defects and can be improved, though they are not immediate deal breakers. While the room is clean, the air is a little stuffy. The hotel room has a balcony door that cannot be opened, which is a shame. We would have loved some fresh air, even if the door could be opened for 6". The desk chair fabric is frayed, probably needs a new chair. The faucet plumbing seems misaligned, so there's no easy way to get the right warm temperature easily; it's either too hot or cold, and it took me a while to get the right warm temperature, which is annoying. The toilet push level seems tight, takes an abnormal amount of force to push down to flush.
Will come back again, and hopefully, some of the minor defects will be addressed before the next stay.