2/10
My fiance has been working in Iowa for 2 months and I haven't seen him. He finally got to come home for a couple of days so I booked him a room. Since we both recently celebrated birthdays apart I thought it would be nice to surprise him with a room with a hot tub inside & drive up to surprise him. So after hunting & looking forever finally found this room with a Jacuzzi tub so I upgraded to suite just cause of the tub. So upon entering the hotel I was rudely greeting with we r not pet friendly cause I take my dog everywhere I go. So it was hot like in the 80s took my dog back to my car. Went to the room just to find out that there was no Jacuzzi tub in room like what pic of room showed, only to find a handicap shower/tub in bathroom cause that screams sexy. When I went to desk to talk to the lady about it, she was super rude & said there's nothing she can do about it. So not only was I out the extra money I paid for the upgraded room for the tub we didn't get but it was just a terrible experience & will never stay at a Holiday Inn again!!!! And I'm an Uber/Lift driver so I wouldn't ever recommend Holiday Inn to any of my riders!!
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