My partner and I stayed at the resort just outside of Hurghada. The moment we arrived the process was seamless, the staff put us at ease right away, they took care of our check in whilst we enjoyed our welcome drinks. Mr Khaled Helmy in particular went above and beyond, really went the extra mile it seemed. We arrived quite late and they offered to make us something to eat, so we opted for the burgers and omg it just hit the spot after a full day of travelling. The staff, including concierge, receptions etc made us feel at home, we asked them if I could have fruit and yoghurt sent to the room etc and nothing was too much trouble for them.
The food in general was great, gala night stood out in particular with all the onsite restaurants coming together in the main restaurant.
It was also my wifes bday during our stay and they decorated the room beautifully for the occasion and they tried to arrange a private beach candlelight dinner.
The resort was very well kept, the landscaping was a work of art. Little things like keeping it bug free everywhere. The resorts private beach was by far the nicest of all the other resorts, they regularly take your drinks orders around the pool and beach.
The salt water pool is great as you get to float around. I would come back to this resort for sure, it's in a league of its own.