Extended Stay America Santa Barbara - Calle Real

The Service and front desk were excellent. The Hotel in general and overall was not to our expectation from neatness.

Friendly service, clean accommodations.

Just needed a clean room for my son and I for one night. Should have gone with a less expensive option. Bed was rock hard and there was hair all over the tub/shower walls. Meaning the bathroom had not been cleaned properly. Yuck.

Toilet overflowed .... the young girl told me she would show me where the plunger was 🤔.... it overflowed onto the floor needed more than a plunger ...then proceeded to say under her breath ( which I heard loud and clear) you would do this if you were at home ... I’m still shaking my head over this .... continental breakfast .... coffee and granola bars ...

Rooms, kitchenettes and bathrooms need updating. And there was a power outage in the morning during our stay, but it seems everyone including the hotel didn’t know about it. We were checking out that day anyway, so no big deal, but I don’t know exactly how long power was out and everyone was inconvenienced since they didn’t have a back up generator.