Extended Stay America Santa Barbara - Calle Real

Bed was not comfortable. Bathroom lights are dim. Stove top was complicated.

Typical extended stay America. Friendly helpful staff. Clean room. Will stay there again.

Front desk was friendly. Nice to have a kitchen in a hotel room for a longer stay. Bed was really tiny and squeaky. Carpet was dirt but manageable.

I didn't do much more than sleep but the beds are comfortable the shower was clean that's all I asked.

No breakfast served and no ice machines

Everything was fine with my room. Was surprised by how large the kitchenette was, though didn't use it as I was only there for 1 night. Only complaint was that the people in the next room were very loud in the night and also in the morning. Guess that's not really the hotel's fault, though.

When I walked in to the lobby, I saw a sign saying “I’m with another guest I’ll be right back. If you need immediate assistance please call 600 using the phone.” I was thinking okay I’ll just wait since I’m not in a big rush and it’s not exactly urgent. I understand that business has been slow and they are probably short staffed. I waited like 15 minutes and then I noticed some noise in the room across the lobby. So I decided to call and sure enough the worker was inside doing dishes or something. When I told her that I waited 15 minutes because I was confused by the note. She said well there was a note saying call 600 with an attitude like it was my fault. I can read but the note said someone will be right back. Unfortunately no apology and instead sounded like it was my fault. I walked in the bathroom and the first thing I saw was a red spider in the sink. Also, this is the only hotel that has no electric outlet between the two bed. By the way the mattresses are very hard so if you like it soft this is not the hotel for you. I’m definitely not coming back to this hotel.

Front desk staff especially Kyler was amazing. thank you

Ok for a place to lay your head. Clean quiet ok. Not an experience or a vacation destination. Just a clean normal neutral place to sleep period. Nothing else. Staff was fake nice.

The walls are pretty thin. They allow dogs for a fee which is nice but the stove (which we wanted to use and why we chose extended stay) smoked and still smoked even after telling staff to fix... Apparently their cleaning products cause it to smoke... 😕