Venezia Palazzo Barocci

O hotel é num prédio histórico muito bem reformado, com café no jardim e atendimento excelente. A localização é ótima, pois pudemos descer do taxi-lancha bem em frente ao hotel. Os quartos poderiam ser um pouco mais amplos.

A localização do hotel é sem dúvida um de seus pontos fortes: além de estar no coração de Veneza, a facilidade de desembarcar do barco vindo do aeroporto praticamente em frente a entrada da recepção facilita muito, principalmente se você estiver carregando mais de uma mala (pegue o “Alilaguna Orange Line” no pier do aeroporto e desça em Sant’Angelo). Os quartos são confortáveis e o café da manhã muito bom, o único inconveniente que tivemos foi o controle de temperatura do ar condicionado que não estava funcionando muito bem: ora ficava frio, ora quente demais. Mas nada que tirasse o brilho de todo o restante de pontos positivos do hotel.

Muito bom

I know that there terms were 100% non-refundable after the 7th October but in these troubled times when new travel restrictions were imposed on the 8th October we were unable to travel on the 9th October. Despite offering to take a credit note that we could use next year the hotel chain insisted on taking the full payment for our stay. I could have accepted the first night but to take the payment for all 3 nights was very unprofessional. We have not had the problem with any other hotel chain during these unpredictable times. I will not be using this chain of hotels again and I will not be recommending them to any of my friends. DO NOT USE THIS HOTEL

The hotel had advertised that they have a bar. This was incorrect due to covid. They should have mentioned this at the time of booking but they never, I was rather disappointed about this. The breakfast was cold especially the coffee. I wouldn't recommend the breakfast. The reception staff were friendly but I didn't feel the same about the breakfast staff who seemed very rushed and didn't seem approachable. Disappointed there was no bar, with the poor breakfast and the service received at breakfast. Also had to wait along time to receive a cold breakfast.

Great location. Excellent breakfast. Rooms are relatively new and in good condition. Very clean. An excellent choice in Venice.

We had such an incredible stay at this hotel, the staff were very helpful and understanding (we were in the junior suite with an 11 month old baby) and were quick to rectify any issues - e.g. no cot was provided on arrival, but was there within 5 minutes. The VIP benefits were incredible, we were lucky enough to have been given not one but TWO bottles of Prosecco (different nights) which was gratefully received. The room was clean and very well presented, we did feel the hotel had gone a bit over the top in Covid precautions- to the point where slippers and dressing gowns had to be requested, and breakfast was a logistical nightmare, but we didn’t mind for the sake of preventing the spread of the virus :-)

The hotel was following every precaution about COVID spread, the staff was very nice, polite and helpful. Location is perfect, breakfast was very good and room very clean and comfortable. Strongly recommend.

Absolutely Fab hotel! The staff were so helpful! Great food, coffee and Tea.