The manager was super friendly and helpful! The common areas (lobby, breakfast area, front desk) were nicely kept. Once I got in my room things changed. Light on night stand only worked on one side, bathroom mirror had been broken and poorly glued, air/heat unit made a terrible squealing noise, and toilet wouldn’t stop running. Bathroom had not been cleaned well… mirror had an obvious mess sprayed across the entire middle from the last guest, floor did not appear to have been mopped (there was even a bobby pin on the floor), there was no bathmat or soap, conditioner bottle was almost empty, towels were stained/dirty, and the tub did no drain properly. I tried switching the bulb out (which did not work), then reported the lamp to the front desk when asking for a bar of soap. Manager offered to switch out lamp but I told him not to worry about it. I did not notice the missing bathmat or gross towels until I showered the next morning. I had 2 key cards for the room which both stopped working TWICE and I had to go to the front desk both times to get them reprogrammed. I also could not get the keys to work on the outside door card reader, which made it difficult to get in from busy parking lot. Breakfast was decent but attendant didn’t stay up on need. I left the first day with just a cup of coffee because I didn’t have time for her to replenish. The hotel was very busy so I expected some noise, but the sound traveled through walls and floor more than what I would have expected!
