The room was in good condition and the staff tried to be helpful. However, I booked this location due to it having airport transportation. The return to the airport was fine, but the pickup had MUCH to be desired.
I was outside of security at 2:20 pm. I called the hotel indicating I needed pickup transportation to them. The person who answered the phone said some one would call me back. After about 35 minutes and no return call, I called the hotel once again. This agent asked if I had made transportation reservations. I indicated no one told me I needed to make reservation, therefore I had not. After confirming my room reservation they indicated where to meet the shuttle and that someone would be there at 3:40 p.m., which they did. I found to wait 1:20 hours for an airport shuttle to be unacceptable.
In the restaurant, they screwed up my order, a right off the menu item, but eventually got it right. Again, no concern for my time.