6/10 - Bom
4 de mai. de 2026
I have stayed at this hotel many times and in the past few years the hotel quality is rapidly growing downhill. The hotel room is spacious and clean. The location is perfect. Unfortunately the customer service is poor. In this last stay the elevators weren't working, so I called the number I was given to let them know and hope to be given alternatives. I won't say the person was totally bad as she eventually called the appropriate help, but I had to force the situation on her before she actually did something. Other people were going down using the stairs but this was a one way. Once downstairs you couldn't use the stairs to go back up as the door locks behind you. It's a shame that the customer service is poor because this hotel is very convenient.
Makis
Makis, viagem com amigos de 3 diárias
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