Quality Suites Nashville Airport

The room itself was fine until our toilet broke. We reported it shortly after 11pm and were told a maintenances person would arrive at 8am to look at it (this never happened). We asked if there was a vacant room that we could have access to, purely for use of the toilet. We were told this wasn’t possible unless we fully moved rooms. This would have involved moving all our belongings and two children, who were in bed. The hotel seemed to think this was acceptable and wouldn’t not give us a key to a vacant room.

Overall we had a good stay. Breakfast area could use regular tables and chairs. The configuration is not very comfortable especially for children. One day our room was not serviced, we left our room at 12:30 pm and was told later that night if a do not disturb sign is on the door past 12 pm they don't service that room. We should have been informed of that at check in or at least they should put a note on the inside of the door or better yet they should have slipped a note under our door. Communication is key. We have stayed in many hotels over a span of 40 years and have never encountered this issue. The managers office door near the elevator which is left ajar should be cleaned. The owners of this hotel should put a door on the bathroom sink area. Anyone entering the room or in the room can see what you are doing at the sink, there is no privacy. A pocket door could easily be installed.

I feel very safe when I stay at this location. All the doors to the rooms are on the inside and are open to the front desk. My favorite place to stay in Nashville

Fantastic hotel. Great breakfast. More than hospitable employees. Especially Robbie Mann and Sheryl Jones-Broughton. Would most definately stay again.

Great room and service. Needed extra towels and bedding, no problem getting them. Added bonus of having cookies and popcorn available through out the day. Central location for our purposes of visit.