The hotel.is really nice - the staff friendly, welcoming and attentive and the decor traditional and really well-kept. Room was clean with loads of wardrobe space and fridge, bed comfy and the breakfast (included) was very good. There seemed to be families of several generations who were repeat visitors and treated by the staff like friends rather than guests.
The only reason why I give 4 stars and not 5 is because of the pool and spa area. The changing area isn't near, nor does it have direct access to the pool, the pool was quite cold and the button to activate the whirlpool is nowhere near the whirlpool. You also have to activate the sauna and it took so long to warm up we couldn't use it. The steam room however, was very good.
Would I stay again?? If it was a bit less money (it was one of the most expensive hotels in Llandudno), without the pool and spa facilities, then yes.