2/10 - Insatisfatório
20 de jul. de 2025
Unfortunately, this was a very unpleasant experience. The air conditioning wasn't working in most of the resort. We paid for a top floor king with a view and jacuzzi and ended up staying on the family side of the resort in double beds to get an air conditioner that was able to get the temp down to 77 degrees. The check-in process is not streamlined. After waiting in line for over 20 minutes to check in at 3 (check-in time), we were told to come back in an hour since our room wasn't ready. The rooftop pool has a nice view but the water was very dirty. You couldn't enjoy time on the beach because salespeople come up to you every minute or so. Some would leave when you said no and others would argue that it's part of the job to harass people on the beach. The hotel itself looks nice and could maybe be okay with proper management. The food was as expected for a lower end all-inclusive. I would NOT stay here again.
Kacey
Kacey, viagem de 2 diárias
Avaliação de hóspede verificada da Hoteis.com
