I booked this reservation (#73075611150856) on April 7, 2025, and have received numerous confirmation emails, including one on April 27 ("All Set for Your Triip to Springfield") and yesterday ("John, how is your stay at State House...give us a quick peek of your check-in experience." I arrived to check in at 10:00 pm, having driven in from Naperville to judge at teh Illinois State History Fair on May 1. There were several people ahead of me. Apparently there was a mix-up with their rooms. It turned out that none of us had rooms despite reservations with Expedia, Hotels.com, etc. The front desk clerk advised that they had been sold out for weeks, and that there were very few rooms available in the city. She said this only applied to people who booked online. Had I booked directly with the State House Inn, I would have had a room, she said. I ended up staying far from my desired location in the most disgusting Motel 6 imaginable. If I have one good thing to say, the night desk clerk I spoke to later (Montez) was very helpful. My wallet had fallen out of my pants pocket, and he retrieved it and kept it safe until I retrieved it.