This place has a great photographer because the pictures make it look way nicer than it actually is. The reality? Disappointing from the moment we arrived.
When we checked in, the bathroom floor was completely flooded — water dripping from the shower made the whole area a soggy mess. As if that wasn’t enough, the floor by the AC unit was soaked too. I assume it was condensation, but either way, it was gross and clearly not cleaned before our arrival.
The staff? Not friendly or helpful. No greeting, no warmth, and definitely no hospitality.
We were in Room 128, on the first floor — a terrible location. Why? Because the hotel laundry is right down the hall. The staff leaves the laundry room door wide open all day while using commercial-grade machines that are insanely loud. Don’t expect peace and quiet.
Speaking of noise: the hallway vacuum sounds like a Mack truck. If you’re hoping to sleep in, forget it.
Breakfast was decent — probably the only redeeming part of the stay — with a fair selection of options. But don’t expect your room to be cleaned unless you specifically request it from the front desk. Same goes for getting fresh towels.
Bottom line: this hotel was a major letdown. Between the noise, the cleanliness issues, and the unwelcoming staff, I wouldn't recommend it to anyone. Spend your money elsewhere.