The staff was wonderful and they made things alright for us, but....omg I cant believe such a big company would let the property be so s****y. Our bathroom smelled like roadhouse men bathroom, no exaggeration. The wall paper in the bathroom was peeling of from all walls. Everything is OLD and OUTDATED. I do understand, we are in Alaska and the standards will be a bit different, but this is not some moms and pops small business with limited resources. It is a multimillion company that can and should do better, especially that they charge $$$$ for each night. Definitely wouldn't stay there again. Luckily, the staff is very nice, I described the room the the lady at the front desk, she winked and said, dont worry I got you (probably she has heard that before), and we got moved to another room. The room was still outdated and sad looking but at least it didnt smell.