6/10 - Bom
28 de abr. de 2025
RUDE!!!!!
When we checked in, ariund 10 pm, there was a pit bull loose in the hotel and barked at everyone that walked in the door, front desk said he didn’t know who it belonged to. The next morning we took my husband’s service dog that I told the front desk about when I checked in! We took him to the room to to eat breakfast in the lobby. When we got back to our room which was just down the haul, I had a message that I needed to call the manager. I called and he informed me that our service dog was barking viciously at the door and very rudly told me they were not pet friendly and that he wasn’t a service dog because he barks! The maid was in the room next door and told my husband she knocked on our door and he started to bark and she apologized for knocking on the wrong door! Needless to say we will nit be back to this location and we will turn the very rude manager into the ADA!
LeAnn
LeAnn, viagem de 1 diária
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