The Lodge at Jackson Hole

We loved this hotel, and out of our four trips to Jackson, it's our favorite so far. The staff was friendly and helpful. They smiled a lot. The property is amazing, and their courtesy Mercedes van "on call" made up for their location being outside of walking distance from downtown. The morning breakfast buffet included in the room was phenomal.

Overall the hotel and amenities were great! The hotel breakfast wasn’t the best, but we made do! Overall if was nice and we would stay here again.

The rooms are extremely noisy,

Booked this stay in the beginning of October for a trip between Xmas and New Years. We chose this hotel, as opposed to the many others in the area, because at the time of booking the hotel advertised that it offered a complimentary airport shuttle and ski shuttle to JHMR. Four days before our trip, I called to arrange the airport shuttle only to learn that it was no longer being offered. The hotel did not offer any sort of taxi voucher or discount although the receptionist implied that I could have received a discount had I not booked through a third party service (i.e., hotels.com) -- it's not clear why the customer should bear the expense of the hotel choosing to offer rooms through third-party providers. In addition, upon arrival we learned that the "ski shuttle" was merely a bus pass; thus, what was advertised as a shuttle to the mountain and what should have been a fifteen minute car ride turned into a 30 minute bus ride during peak holiday season. There are many great hotels in the area that offer both airport and ski shuttle services -- I suggest you choose one of those options rather than be misled by this hotel.

Great location. Close to town where you have a lot of options for dining and shopping. Only a 20 minute drive to the slopes where everything closes between 8-9pm