This hotel is a perfect location for convenience and has been a go to for the past couple of years. Holiday Inn express locations are a fine option because of price, cleanliness and quality of breakfast.
I stayed at this property, in two separate stays, Six days in the past two weeks. And frankly, the quality of this location has diminished. In my last two stays, I was coincidentally put in the same room. In both stays, the room was immaculately, clean, and the guest laundry was accessible, handy, and well maintained. Check in was relatively simple, but the front desk staff showed for lack of a better way of saying it friendliness. The room phone did not work and was reported two times on the first stay. On the second stay,it still did not work. The toilet clogged each day, and while maintenance was called twice, it clogged immediately after repair. Shower also drained so slowly that it would cause water runoff in the bathroom and also after the draining, left hair and other items from what I assume is past occupants. The breakfast on two of the six days was fine, but on four of the six days it was eggs, visibly burnt, orange juice, empty, and very minimalized selection. A number of other guests, came in, looked at the selection and walked out. The other oddity of this hotel is that the front desk is generally unmanned. There is a bell to ring to get front desk assistance, yet ringing it generally proved fruitless as does calling in.