Our group of four had a lovely stay at Living Hotel for our week in Milan. In terms of value for money, you will be doing well to find a better deal than this hotel. The buffet breakfast was 5*, the bathroom quality (aesthetic, water pressure, cleanliness, stocking of soaps and towels etc) was 5*, HOWEVER, (and this really was a shame) the room itself was quite outdated. Upon arrival we discovered that quite a lot in the room was damaged (power outlets and furniture for example) and then (most importantly), the air conditioning did not seem to work. This was the case in both of the rooms which we booked. The hotel as a whole was lovely and so were the excellent staff but sadly due to the condition of the rooms, I would only recommend this hotel if someone was looking for a bargain with an exceptional breakfast. The rooms need a considerable amount of TLC. If you upgraded the rooms this would rightly be a 4* or even more.