Hampton Inn Ukiah CA

Hotel was clean. Friendly staff. Close to shopping.

It was an overnight stay as we were driving from LA to Seattle. This hotel was great value, extremely comfortable beds and clean to a high standard. Reception were lovely on arrival and departure.

The woman at the front desk was incredibly rude to me and several after me. The cleaning staff was kind but all the front desk was horrible!! Definitely won't be back which is a bummer cuz its it's close to our kids! The room smelled too!!

At check in front staff was extremely rude, Hispanic woman with dark hair. Tried to tell me I was checking in late and that my room was not available on my two night stay. I told her that was impossible as I prepaid for my room both nights and unless they had sold my room why was there an issue. While she went to go talk to “someone” about this I checked site and they had rooms available! She was trying to cheat me out of my room which kind I said was paid for. When she cane back I showed her the availability and key get know if she did not have my room I would request a refund and check in at other hotel across the street, she proceeded to check me in and act like nothing was wrong- no apology nothing! I travel for a living and have never encountered such tacky service. Will never stay here again and would not recommend this hotel to anyone! Stay at the much nicer Marriott next door!

It generally lived up to the Hampton Inn standard. Facility itself maybe a little old, but it was very clean and well maintained. My sons enjoy the outdoor pool time and it was not crowded.