The Renwick Hotel New York City, Curio Collection by Hilton

LOCALIZAÇÃO EXCELENTE, HOTEL MUITO BOM, QUARTO CONFORTÁVEL, LIMPEZA PERFEITA, FUNCIONÁRIOS ATENCIOSOS, PERTO DE TUDO, ONIBUS E METRO PERTO, RECOMENDO.

Hotel com quartos e banheiros espaçosos, além do esperado para NY, com decoração na pegada industrial, tudo lindo!... amenities de ótima qualidade, staff amigável e sempre disposto a ajudar. Localização perto de tudo e perto da Grand Central Station, o que nos ajudou muito na nossa locomoção. Receberam minhas encomendas sem custo algum. Voltarei ao The Renwick em minhas próximas visitas a NY, sem sombra de dúvidas!

Excelente pela localização, equipe cordial e prestativa. Ponto negativo o restaurante, que parece ser terceirizado, apesar de excelente cozinha e cordialidade dos garçons peca pela concierge por ser ríspida e até mal educada em suas atitudes. Tem-se a impressão de que faz um favor aos hóspedes, dando prioridade para clientes externos. No mais, hotel fantástico.

For what we paid to stay here, it wasn't worth it. Staff at the front desk were not knowledgeable about procedures. Unprofessional and a bit arrogant. Beware the new resort fee which they tried to push onto us despite us telling them that we were not aware of this at the time of booking. They also had issues with their system with accepting our fully functional credit cards. A total of 6 or 7 attempts of taking out deposit payments were made between mine and my partner's credit cards, which both had sufficient funds available to use. They accused us of having 'non functional' cards which was why the deposit payment wasn't going through and told us to contact the bank even though we said our cards have worked for everywhere else including our trips to other US cities (LA and Vegas). After much back and forth, the phone was put on speaker for the staff to hear that the reason why payment isn't going through is because of a timeout connection issue on the hotel's side at their terminal. This issue was already known by staff at the time so it was a major time waster for everyone (45 minutes or longer). It was not until the manager came to help sort the issue of credit card payment, when she informed us that the resort fee does not apply to us, as we made the booking before the resort fee was introduced last year. We also ended up paying the deposit by cash, which was a suggestion we made at the beginning, while they were insistent on deposits always being done by card.

Wonderful in every way. Great artistic vibe with state of the art restaurant & Bar. Room Suite spacious and highly creative. Helpful and friendly staff. Great thought went into creating this hotel. Theme of my Suite was Steinbeck. Do not see families staying here. Bravo!

Comfortble, well located, exceptional value.

Extremely accommodating, great location and the service was above and beyond! Told him we were there for her 50th birthday and they pulled out all kinds of stops! I had booked two rooms and they were ready when we got there. I was a little concerned after reading some of the reviews, but had zero issues!

I stayed in Renwich Hotel New York between 12/22 and 12/26. After checking out, the hotel charged in my credit card, without my consent and my knowledge, the amount of $ 120.17. The charge was completely undue and unlawful, since I didn´t make any expenses and checked out before 11:00 a.m. Besides that, when I checked in, they said they will charge an extra $ 35.00 per room per day. They said that I could use the amount in the hotel restaurant. I used the restaurant but they charged me anyway. If you don´t want to be stolen, please stay away from this hotel.

I was given a different room that overlooked brick walls and a fire escape. I was charged a extra $165 dollars for something I knew nothing about. Worst hotel stay I have ever encountered.