2/10 - Insatisfatório
26 de dez. de 2025
I do not recommend this hotel. We stayed at The Renwick Hotel between December 18th and 22nd, and to our surprise, we were charged a “Destination Fee” of $35 per night. This fee had a significant impact on the final cost of our stay, and we were not informed about it either during the pre-booking process or at check-in.
No explanation was provided regarding this charge or what it included. Only later did we discover that it was intended to cover Wi-Fi access (which was neither fast nor stable) and a few amenities offered, such as two bottles of water and coffee available in the hotel lobby — which we consider unreasonable and abusive.
The lack of transparency and clear information regarding this fee and what it actually provides led us to decide that we will never stay at this hotel again. The way this charge is applied, without proper disclosure or visibility, felt extremely dishonest.
We have stayed at other hotels in New York where similar fees are clearly disclosed in advance, and the charged amount can actually be used within the hotel in a flexible way, according to the guest’s preference. There are certainly other hotels that charge destination or resort fees, but they do so in a transparent manner and genuinely return value to their guests — not in the misleading way this hotel does.
Vitor
Vitor, viagem de 4 diárias
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