2/10 - Insatisfatório
13 de jun. de 2025
The hotel smelled very strongly of marijuana and mold when we entered. The front desk clerk told me "everyone gets 'pot' in a nearby drug store now.' As we walked to our room a man wearing no shirt or shoes worked on repairs in the halls replacing trim. Multiple rooms had their doors open and the 'repairmen' was moving in and out of many of them. He was an old man wearing stained shorts. The carpet in the hall and in our room was heavily stained and there were no pictures on the walls. A large box with an AC sat next to the bed so that one side of the bed you couldn't use.
My wife started complaining of a bad headache because of the mold and allergy smell. I went to the front desk and talked to the man who was there. He said he could move us to a 'better' room (upstairs). We went upstair. The new room had the same mold and drugs small (pot) and the carpets were still filthy. There was no shower curtain and there were multiple hairs in the bed. I immediately went to the front desk and told the manager we weren't staying and we wanted a full refund. The manager said he "understood" and told me they'd be 'booked up soon anyway.' I called Hotels.com at that time and booked another hotel in a nearby town and we left. The manager did fuss at me because the hotel management called him after Hotels.com called to get a refund for the stay. Thankfully we were in this hotel only about 30 minutes or so before we left.
Steve
Steve, viagem de 3 diárias
Avaliação de hóspede verificada da Hoteis.com