2/10 - Insatisfatório
30 de out. de 2025
Room was RIDDLED with BED BUGS...
I was there for the week for work, doing construction at the new casino. I check in late, after 9:00pm. First I get a key to an already occupied room. Imagine someone trying to get into your room when you're sleeping at that time. Guy came out yelling at me. Great start! I get another room, fine. I run to Mcdonalds across the street, get back around 9:45pm. I was in the room maybe 30 minutes, pulled the blankets back, and saw BED BUGS on the sheets and pillow cases. They were in between all layers of bedding, and of all different sizes (ages). Immediately grabbed my bags and walked back to the front desk asking for another room. The "manager" wanted to see proof, so we went into the room together with another employee. Instead of owning it, the manager asks where I've been traveling today, and claims that I must have brought the bugs with me! "they don't have a bug problem there". the other employee slowly walked out of the room into the doorway. I was dumbfounded. I demanded another room. The manager says he can't put me in another room because "I'll bring my bugs to the other room too". So they basically threw me out of the hotel after 10pm after I already paid in full. They cancelled my stay there. I'm expecting a refund, we'll see if that ever happens!
Absolute dump of a place - poorly run by arrogant people. Avoid at all costs! I booked for close proximity to the jobsite, but never again! Wouldn't stay here for free
Cliff
Cliff, viagem de negócios de 3 diárias
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