2/10 - Insatisfatório
3 de mai. de 2026
I don’t know how my stay was because my room was canceled. I was on the phone with customer service for an hour trying to find another room. Stayapt is brand new so I guess hotels.com feels that an outdated Days Inn with outside entrance doors to your room is equivalent. I am a Platinum level member and you think just because the room is listed for $500+ for the night, it’s the same?! I know I shouldn’t be complaining since they paid the difference, but still. I’m still livid that the hotel overbooked and decided that since I had not checked in yet, they could just take my room from me. I traveled 4 hours for a basketball tournament and all I got was a canceled room replaced by a roach hotel. Ohhhh, and the best part was the ash tray stand at the corner of the balcony was right across from our room was smoking and you could smell it all night long.
Katie
Katie, viagem de 1 diária
Avaliação de hóspede verificada da Hoteis.com