Courtyard by Marriott El Paso Airport

Room was clean, staff made every effort to make sure we were happy.

It was under construction. When asked for a refund to stay elsewhere the manager was nowhere to be found! Service was awful.

I’ve stayed at many hotels for business trips and this by far was the most exceptional stay I have had at a hotel. The staff catered to our every need and made our stay very enjoyable. Thanks Courtyard The Ybarra family

I thought I was getting a suite with a sofa bed. The description shows one. Also no complimentary breakfast. Not at all what I expected and could not get another room.

For the third time in about 6 months, this hotel was under construction and it doesn't look like they are close to finishing. They said it would be done by the next time I came back, last 2 times, but obviously not. The place is trashed. My room was ridiculous. It was in the middle of construction, so it was trashed; especially the bathroom!! Not to mention, I had construction going right next to me during the day when I was there; constant drilling, hammering, etc. It was NOT good. They did finally get newspapers back, so that was good, but ... wow. I won't be going back for a while ... if at all.