Wouldn’t recommend
We travel every 2 weeks, all over UK usually for business this booking was pleasure.
booked standard room with bath & shower over, child who is high functioning autistic needs bath. WAS Allocated accessible room, no space to stand and shower, created all manner of issue for the child. (see pics) & the sink cracked harbouring germs YUCK.
1st room carpet was filthy stank of vomit. (See pics)
Bathroom stank of urine.
Reported to receptionist they DID NOT CLEAN, I was told “I have sprayed air fresheners” YUCK
No cleaning of vomit which could contain Noravirus or any other infectious diseases, just air freshener. Not acceptable.
I demanded a new room. Despite reception advising no rooms available, I pointed out there were Ample rooms available to book online same rooms as I had booked yet double the price…… hence reluctant to change us.
Eventually, given yet another accessible room.
New room Cleanliness was not great. See dust over lamp, video of dust all over mirror. Window sill covered in debris and dust. Child’s bed socks were filthy from walking on carpet. Yuck
Towels had holes in them.
There is NO PARKING. Parking £18 with discount code 3.30pm-11am.
and room , booked in advance and paid les