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Hilton Vacation Club MountainLoft Gatlinburg

Propriedade 2.0 estrelas
Este hotel para famílias possui piscina externa e fica perto de Ripley's Aquarium of the Smokies.

Escolha as datas para ver os preços

Hilton Vacation Club MountainLoft Gatlinburg fica a 10 minutos de carro de Ripley's Aquarium of the Smokies e Parque Nacional das Grandes Montanhas Fumegantes. Os hóspedes da propriedade podem aproveitar a academia 24 horas para se exercitar ou podem se divertir com a piscina externa ou a piscina interna. O local também dispõe de uma banheira de hidromassagem e uma sauna seca, além de conveniências nos quartos, como lavadoras/secadoras e geladeiras.

Avaliações

7,4 de 10
Boa

Comodidades populares

  • Piscina
  • Estacionamento grátis
  • Wi-Fi grátis
  • Quartos conectados disponíveis
  • Ar-condicionado
  • Academia

Principais comodidades (12)

  • Piscina interna e piscina externa
  • Academia aberta 24 horas
  • Sauna seca
  • Sauna a vapor
  • Banheira de hidromassagem
  • Um business center
  • Recepção 24 horas
  • Café/chá na área comum
  • Jardim
  • Fliperama/sala de jogos
  • Bebedouro
  • Lavanderia

Para famílias (6)

  • Estadia grátis para crianças
  • Cozinha
  • Quartos conectados disponíveis
  • Área para refeição separada
  • Sala de estar
  • Jardim
O preço atual é R$ 744
Total: R$ 839
inclui impostos e taxas
17 de mai. – 18 de mai.

Opções de quarto

Filtros disponíveis para os quartos
Mostrando 25 de 25 quartos

Carrega todas as fotos de 1 BEDROOM 1 KING DELUXE SUITE AND BALCONY

TV LCD 40 polegadas com canais via satélite

1 BEDROOM 1 KING DELUXE SUITE AND BALCONY

  • 77 m²
  • Acomoda 4
  • 1 cama King

Carrega todas as fotos de 2 BEDROOM 1 KING 1 QUEEN SUITE

Roupas de cama premium, cofres nos quartos

2 BEDROOM 1 KING 1 QUEEN SUITE

  • 123 m²
  • 1 quarto
  • Acomoda 8
  • 1 cama King e 1 cama Queen

Carrega todas as fotos de 1 BEDROOM 1 KING DELUXE SUITE AND SOFABED

TV LCD 40 polegadas com canais via satélite

1 BEDROOM 1 KING DELUXE SUITE AND SOFABED

  • 77 m²
  • Acomoda 4
  • 1 cama King e 1 sofá-cama casal

Carrega todas as fotos de 1 BEDROOM 1 KING DELUXE SUITE WITH SOFABED

TV LCD 40 polegadas com canais via satélite

1 BEDROOM 1 KING DELUXE SUITE WITH SOFABED

  • 77 m²
  • Acomoda 4
  • 1 cama King e 1 sofá-cama casal

Carrega todas as fotos de 1 BEDROOM 1 KING DELUXE SUITE WITH BALCONY

TV LCD 40 polegadas com canais via satélite

1 BEDROOM 1 KING DELUXE SUITE WITH BALCONY

  • 77 m²
  • Acomoda 4
  • 1 cama King

Carrega todas as fotos de 2 BEDROOM 1 KING 1 QUEEN SUITE WITH BALCONY

Roupas de cama premium, cofres nos quartos

2 BEDROOM 1 KING 1 QUEEN SUITE WITH BALCONY

  • 122 m²
  • 1 quarto
  • Acomoda 8
  • 1 cama King, 1 cama Queen e 1 sofá-cama casal

Carrega todas as fotos de 3 BEDROOM 1 KG 1 QUEEN 2 TWIN BILEVEL TWNHOUS

TV LCD 40 polegadas com canais via satélite

3 BEDROOM 1 KG 1 QUEEN 2 TWIN BILEVEL TWNHOUS

  • 159 m²
  • 1 quarto
  • Acomoda 10
  • 1 cama King

Carrega todas as fotos de 2 BEDROOM 1 KING 2 TWINS BILEVEL TOWNHOUSE

Roupas de cama premium, cofres nos quartos

2 BEDROOM 1 KING 2 TWINS BILEVEL TOWNHOUSE

  • 103 m²
  • 1 quarto
  • Acomoda 6
  • 1 cama King

Carrega todas as fotos de 2 BEDROOM 1 KG 1 QN OR 2 KG STE WITH BALCONY

Roupas de cama premium, cofres nos quartos

2 BEDROOM 1 KG 1 QN OR 2 KG STE WITH BALCONY

  • 122 m²
  • 1 quarto
  • Acomoda 8
  • 1 cama King e 1 cama Queen OU 2 camas King

Carrega todas as fotos de 3 BEDROOM 1 KG 1 QN 2 TWNS 2 STORY TOWNHOUSE

TV LCD 40 polegadas com canais via satélite

3 BEDROOM 1 KG 1 QN 2 TWNS 2 STORY TOWNHOUSE

  • 159 m²
  • 1 quarto
  • Acomoda 10
  • 1 cama King

Carrega todas as fotos de 2 BEDROOM 1 KING 2 TWINS 2 STORY TOWNHOUSE

Roupas de cama premium, cofres nos quartos

2 BEDROOM 1 KING 2 TWINS 2 STORY TOWNHOUSE

  • 103 m²
  • 1 quarto
  • Acomoda 6
  • 1 cama King

Carrega todas as fotos de 2 BEDROOM 1 KING 1 QUEEN SUITE PLUS

Roupas de cama premium, cofres nos quartos

2 BEDROOM 1 KING 1 QUEEN SUITE PLUS

  • 132 m²
  • 1 quarto
  • Acomoda 8
  • 1 cama King e 1 cama Queen

Carrega todas as fotos de 3 BEDROOM 1 KING 1 QUEEN 2 TWIN 2 LVL TWNHOUS

TV LCD 40 polegadas com canais via satélite

3 BEDROOM 1 KING 1 QUEEN 2 TWIN 2 LVL TWNHOUS

  • 159 m²
  • 1 quarto
  • Acomoda 10
  • 1 cama King

Carrega todas as fotos de 1 BEDROOM 1 KING OR QUEEN SUITE WITH BALCONY

Roupas de cama premium, cofres nos quartos

1 BEDROOM 1 KING OR QUEEN SUITE WITH BALCONY

  • 45 m²
  • Acomoda 4
  • 1 cama King OU 1 cama Queen

Carrega todas as fotos de 2 BEDROOM 1 KING 2 TWINS 2 LEVEL TOWNHOUSE

Roupas de cama premium, cofres nos quartos

2 BEDROOM 1 KING 2 TWINS 2 LEVEL TOWNHOUSE

  • 103 m²
  • 1 quarto
  • Acomoda 6
  • 1 cama King

Carrega todas as fotos de 3 BEDROOM 2 KING 2 QUEEN PRESIDENTIAL SUITE

3 BEDROOM 2 KING 2 QUEEN PRESIDENTIAL SUITE | Roupas de cama premium, cofres nos quartos

3 BEDROOM 2 KING 2 QUEEN PRESIDENTIAL SUITE

  • 190 m²
  • 1 quarto
  • Acomoda 8
  • 2 camas King e 2 camas Queen

Carrega todas as fotos de 1 BEDROOM 1 QUEEN SUITE AND BALCONY

Roupas de cama premium, cofres nos quartos

1 BEDROOM 1 QUEEN SUITE AND BALCONY

  • 46 m²
  • 1 quarto
  • Acomoda 4
  • 1 cama Queen

Carrega todas as fotos de 1 BEDROOM 1 QUEEN TOWNHOUSE AND BALCONY

TV LCD 40 polegadas com canais via satélite

1 BEDROOM 1 QUEEN TOWNHOUSE AND BALCONY

  • 56 m²
  • 1 quarto
  • Acomoda 4
  • 1 cama Queen

Carrega todas as fotos de 1 BEDROOM 1 QUEEN TOWNHOUSE WITH BALCONY

TV LCD 40 polegadas com canais via satélite

1 BEDROOM 1 QUEEN TOWNHOUSE WITH BALCONY

  • 56 m²
  • 1 quarto
  • Acomoda 4
  • 1 cama Queen

Carrega todas as fotos de 1 BEDROOM 1 QUEEN SUITE WITH BALCONY

Roupas de cama premium, cofres nos quartos

1 BEDROOM 1 QUEEN SUITE WITH BALCONY

  • 45 m²
  • Acomoda 4
  • 1 cama Queen

Carrega todas as fotos de 1 BEDROOM 1 QUEEN TOWNHOUSE WITH SOFABED

TV LCD 40 polegadas com canais via satélite

1 BEDROOM 1 QUEEN TOWNHOUSE WITH SOFABED

  • 56 m²
  • 1 quarto
  • Acomoda 4
  • 1 cama Queen

Carrega todas as fotos de 1 BEDROOM 1 QUEEN SUITE PLUS HEARING ACCESS

Roupas de cama premium, cofres nos quartos

1 BEDROOM 1 QUEEN SUITE PLUS HEARING ACCESS

  • 55 m²
  • 1 quarto
  • Acomoda 4
  • 1 cama Queen

Carrega todas as fotos de 1 BEDROOM 1 QUEEN SUITE PLUS

Roupas de cama premium, cofres nos quartos

1 BEDROOM 1 QUEEN SUITE PLUS

  • 55 m²
  • Acomoda 4
  • 1 cama Queen

Carrega todas as fotos de 1 BEDROOM 1 KING DLX STE HEARING ACCESSIBLE

TV LCD 40 polegadas com canais via satélite

1 BEDROOM 1 KING DLX STE HEARING ACCESSIBLE

  • 77 m²
  • 1 quarto
  • Acomoda 4
  • 1 cama King

Carrega todas as fotos de 2 BEDROOM 1 KNG 1 QN 2 TWINS CHALET WITH LOFT

Roupas de cama premium, cofres nos quartos

2 BEDROOM 1 KNG 1 QN 2 TWINS CHALET WITH LOFT

  • 158 m²
  • 1 quarto
  • Acomoda 8
  • 1 cama King, 1 cama Queen e 2 camas de solteiro

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  • Piscina
  • Aceita animais
  • Estacionamento disponível
  • Wi-Fi grátis
9.0 de 10, Maravilhosa, 2.237 avaliações
O preço é de R$ 580
Total: R$ 654
inclui impostos e taxas
31 de mai. – 1 de jun.
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Informações a área

Mapa
110 Mountainloft Drive, Gatlinburg, TN, 37738

Nos arredores

  • Semáforo nº 2B - 10 min de caminhada - 0.9 km
  • Semáforo nº 2A - 14 min de caminhada - 1.2 km
  • Cupids Chapel of Love - 2 min de carro - 1.7 km
  • Semáforo nº 3A - 2 min de carro - 2.1 km
  • Roaring Fork - 3 min de carro - 2.1 km

Opções nos arredores

  • Aeroporto McGhee Tyson (TYS), 70 min de carro (45,4 mi/73 km)

Restaurantes

  • ‪McDonald's - ‬19 min de caminhada
  • ‪Cliff Top Bar & Grill - ‬6 min de carro
  • ‪Ole Red - ‬4 min de carro
  • ‪No Way Jose's Cantina - ‬5 min de carro
  • ‪Blue Moose - ‬4 min de carro

Sobre esta propriedade

Hilton Vacation Club MountainLoft Gatlinburg

  • Hilton Vacation Club MountainLoft Gatlinburg fica a 10 minutos de carro de Ripley's Aquarium of the Smokies e Parque Nacional das Grandes Montanhas Fumegantes. Os hóspedes da propriedade podem aproveitar a academia 24 horas para se exercitar ou podem se divertir com a piscina externa ou a piscina interna. O local também dispõe de uma banheira de hidromassagem e uma sauna seca, além de conveniências nos quartos, como lavadoras/secadoras e geladeiras.

Destaques

DONE

Tamanho do hotel

    • 387 quartos
    • Conta com 5 andares
DONE

Check-in/check-out

    • Horário de início do check-in: 16h. Horário de término do check-in: a qualquer momento. 
    • Disponibilidade de check-in e check-out sem contato
    • O check-in antecipado está sujeito a disponibilidade
    • Idade mínima para check-in: 21 anos
    • Horário de check-out: 10h.
    • Check-out sem contato
    • O check-out tardio está sujeito a disponibilidade
DONE

Instruções especiais para o check-in

    • A equipe da recepção vai receber os hóspedes no momento da chegada.
    • A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
    • Os hóspedes que planejarem chegar depois do horário devem retirar as chaves com o segurança e fazer check-in na recepção no dia seguinte.
DONE

Requisitos de check-in

    • É exigido cartão de crédito, débito ou depósito em dinheiro para cobranças extras
    • Um documento de identidade oficial com foto pode ser solicitado
    • A idade mínima para check-in é de 21 anos
DONE

Crianças

    • Crianças (de até 18 anos de idade) se hospedam grátis quando ocupam o quarto dos pais ou responsáveis, usando as camas existentes.
    • Sem berço/cama infantil
DONE

Animais de estimação

    • Animais de estimação não são aceitos
WIFI

Internet

    • Wi-Fi grátis nos quartos (velocidade: 25 Mbps ou mais)
LOCAL_PARKING

Estacionamento

    • Estacionamento sem manobrista grátis no local
DONE

Outras informações

    • Não é permitido fumar nesta propriedade

Comodidades da propriedade

Alimentação e bebidas

  • Café/chá na área comum
  • Churrasqueiras
  • Bebedouro

Viajando com crianças

  • Estadia grátis para crianças (consulte os detalhes)

O que fazer

  • Prática de golfe nos arredores
  • Trilhas para caminhada/bicicleta
  • Passeios de caiaque nos arredores
  • Pistas de esqui alpino nos arredores

Viajando a negócios

  • Business center

Serviços

  • Balcão de recepção 24 horas
  • Serviços de concierge
  • Lavanderia
  • Equipe multilíngue
  • Espreguiçadeiras
  • Guarda-sóis

Instalações

  • Jardim no terraço
  • Jardim
  • Área para piquenique
  • Academia aberta 24 horas
  • Piscina externa
  • Piscina interna
  • Sala de jogos/videogames
  • Banheira de hidromassagem
  • Sauna seca
  • Sauna a vapor
  • Pelo menos 80% dos alimentos são orgânicos
  • Atividades e passeios organizados por empresas locais
  • Informações sobre a cultura e os ecossistemas locais
  • Janelas de vidro duplo
  • Política abrangente de desperdício de alimentos
  • Política abrangente de reciclagem
  • Bebedouro
  • Área de entretenimento ao ar livre

Acessibilidade

  • Sinalização em Braille
  • Elevador
  • Aparelhos de escuta assistida disponíveis
  • Balcão de recepção acessível para cadeira de rodas
  • Piscina acessível para cadeira de rodas
  • Academia acessível para cadeira de rodas
  • Alarmes visuais nos corredores
  • Corrimãos nas escadas
  • Assento elevado para toalete
  • Guincho para piscina no local
  • Carpete baixo nas áreas comuns
  • Piso frio nas áreas comuns

Comodidades do quarto

Divirta-se

  • TV de LCD 40 polegadas
  • Canais de TV via satélite

Conforto de casa

  • Ar-condicionado com controle de temperatura
  • Ventiladores de teto
  • Cafeteira/chaleira
  • Ferro/tábua de passar roupa
  • Lavadora/secadora
  • Sabão de lavar roupas

Para dormir bem

  • Roupas de cama premium

O que curtir

  • Área para refeição separada
  • Sala de estar separada

Relaxe

  • Produtos de toalete ecológicos
  • Secador de cabelo
  • Toalhas de banho
  • Papel higiênico

Fique sempre on-line

  • Wi-Fi grátis com velocidade de 25 Mbps ou mais
  • Ligações locais grátis

Alimentação e bebidas

  • Geladeira
  • Freezer
  • Micro-ondas
  • Cozinhas
  • Cooktop
  • Forno
  • Torradeira
  • Talheres/pratos/utensílios de cozinha
  • Lava-louças
  • Mesa de jantar
  • Toalhas de papel

Mais

  • Cofre
  • Quartos conectados disponíveis
  • Acesso pelos corredores externos
  • Produtos de toalete biodegradáveis
  • Apenas chuveiros com baixo consumo de água
  • Apenas privadas com baixo consumo de água

Taxas e políticas

Piscina, spa e academia (se aplicável)

  • O acesso à piscina está disponível entre 8h e 23h.

Políticas

Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças. Se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado.
A acomodação dispõe de quartos conectados/adjacentes, que estão sujeitos à disponibilidade e podem ser solicitados entrando-se em contato com a acomodação pelo número indicado na confirmação da reserva.
Os hóspedes podem ficar tranquilos em relação à segurança: o local dispõe de detector de monóxido de carbono, extintor de incêndio, detector de fumaça e sistema de segurança.
Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
Cartões de crédito aceitos: Visa, Mastercard, American Express, Discover, Diners Culb, JCB International, Carte Blanche
Pagamento sem dinheiro em espécie disponível.
As normas culturais e políticas de hóspedes podem variar conforme o país e a acomodação. As políticas listadas são fornecidas pela acomodação.

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Perguntas frequentes

Hilton Vacation Club MountainLoft Gatlinburg dispõe de piscina?

Sim, o local dispõe de uma piscina interna e uma piscina externa. Os hóspedes têm acesso à piscina entre 8h e 23h.

Animais de estimação são permitidos em Hilton Vacation Club MountainLoft Gatlinburg?

Animais de estimação não são permitidos.

Hilton Vacation Club MountainLoft Gatlinburg dispõe de estacionamento no local?

Sim, há estacionamento sem manobrista grátis.

Quais os horários de check-in e check-out em Hilton Vacation Club MountainLoft Gatlinburg?

Horário de início do check-in: 16h. Horário de término do check-in: a qualquer momento. Horário do check-out: 10h. Check-in e check-out sem contato estão disponíveis.

O que eu posso fazer em Hilton Vacation Club MountainLoft Gatlinburg e nos arredores?

Divirta-se com atividades como trilhas para caminhada, caiaque e rafting, e pratique as suas tacadas no campo de golfe nos arredores. Relaxe na banheira de hidromassagem e aproveite para dar braçadas revigorantes nas piscinas externas e internas. Hilton Vacation Club MountainLoft Gatlinburg também tem uma academia aberta 24 horas, uma sauna seca e uma sala de jogos, bem como uma área para piquenique e um jardim.

Os quartos em Hilton Vacation Club MountainLoft Gatlinburg dispõesm de uma cozinha padrão ou uma cozinha americana?

Sim. Cada quarto oferece uma cozinha americana que também inclui uma cafeteira, uma torradeira e talheres/pratos/utensílios de cozinha.

Avaliações

Avaliações sobre Hilton Vacation Club MountainLoft Gatlinburg

7,4

Bom

8,0

Limpeza

8,4

Localização

7,6

Serviço e funcionários

7,6

Condições e instalações da propriedade

Avaliações

Verificada

4/10 - Aceitável

Our experience was not so great

Our experience was not so great, we made our reservation 5 month in advance, but we got a very noisy room with no mountain view. Our check in took a long time and then they tried to sell us extra stuff...
Viagem de 3 diárias
Verificada

10/10 - Extraordinária

Good time

It was a great time. Rooms were spacious
Jason, viagem de 3 diárias
Verificada

8/10 - Muito boa

Armstrong

Nice condo great weather couldn’t have been better
Lori, viagem de 5 diárias
Verificada

8/10 - Muito boa

Location right next to downtown Gatlinburg and easy access to Smoky Mountains
Viagem de 4 diárias
Verificada

6/10 - Boa

Very nice views

Room and all were nice but walls thin can hear ppl talk and to be late and up early hearing others move, walk, and talk. Bed like a rock.
Justin, viagem de 4 diárias
Verificada

8/10 - Muito boa

Fun in Gatlinburg

I came to stay with my daughter and her inlaw family. i had a great time - the area is lots of front - Gatlinburg is like Las Vegas without gambling - very honky tonk. The resort was nice and clean, plenty of parking. It is in need of paint and some updating of furniture. Everyone else in our group came as part of time share membership. I paid a nightly rate. I saw 3 other units, and had the same feeling about the dated interiors. When maintenance was called, the came quickly to spray for bugs. The area has great hikes, white water rafting, and of course moonshine tasting! I went with no expectations and left thinking it was a beautiful hidden part of the country
Verificada

4/10 - Aceitável

Resort appears great in the picture and from outside, however the room provided wasn't anywhere close to our expectations. First time ever saw a sofa that was falling apart (pics included) and bathroom exhaust fan was just too loud...
Verificada

10/10 - Extraordinária

Great. Will stay there again.

Only drawback was mattress was a little harder than I am use to sleeping on. Everything else was great. We stayed in one of the suites. We will definitely stay here again.
Verificada

8/10 - Muito boa

Disappointed at the sales pitch given at check in

First time to book through Expedia. After paying we were informed this was a NON-refundable package! Should have been told upfront! After checking into the resort we were advised to see person at other side of the lobby for our parking pass. Upon contacting this person we were offered money for booking an appointment to listen to their sales pitch (Time Share). This person seemed annoyed in our lack of interest in the offer and reluctantly gave us our parking pass for our weekend stay. Stayed in an apartment / hotel room, not a loft. Our room was nice and clean. First morning found there was no coffee maker, one was brought in for second morning. Not sure why but there was no daily room service for fresh towels! View was okay, nothing spectacular.
Verificada

4/10 - Aceitável

Refrigerator did not work - was very loud and had to be unplugged so we could sleep. Pull Out bed was very dirty with food debris and was extremely uncomfortable. Maintenance had to bring a second mattress in and we had to stack the 2 mattresses on top of one another to be able to sleep
Verificada

10/10 - Extraordinária

Great stay

Great place, not right on the strip but not far away at all.
Verificada

10/10 - Extraordinária

Awesome view!

Awesome room and view, very friendly staff and very clean and kept up facilities!
Verificada

4/10 - Aceitável

The hotel staff that checked us in were very friendly, however, the parking pass attendant, Starla, was NOT! Our unit was very clean and comfy, but when we got back at 11 pm, we realized the pull out sofa was broken and had to sleep with our heads at the opposite end with a bar in our backs. We would have called maintenance, but it was very late, and we were very tired. Things like that should be checked before guest arrive. I also feel that if you pay $175 for 1 night, you shouldn't have to take your sheets off the bed, or take your trash off. I don't want to clean up on vacation. The check out time is 10 am, but t 9:30, there were folks waiting to get in our unit to inspect it, I assume. We felt a little rushed. The place overall was nice, but when u start off with somine rude, everything else is just the icing on the cake. Maybe she was just having a bad day.
Verificada

10/10 - Extraordinária

Overall the trip was excellent!!
Verificada

4/10 - Aceitável

Condo location is lovely but we had a rental with no mountain view as we were put in low ground level and all we saw was a bush and a ditch outside our window. Could not change locations according to front desk. Unit was very nice BUT the walls were paper thin and we could hear everything next door and upstairs well into the night. Would not stay here again.
Verificada

10/10 - Extraordinária

Very nice peaceful and clean.
Verificada

6/10 - Boa

Needs quite a bit of upkeep ((porch, shower doors, lumpy floors, bent and dusty blinds) Washer extremely loud & took forever. Dryer took forever. traffic noise. Pools looked close on the map, not so much. If you like dark to sleep, bring something with you to cover the windows
Verificada

8/10 - Muito boa

Nice hotel

Very nice property up in the hills of the Smokey Mountains. Very close to everything in Gatlinburg and close enough to all of the activities in Pidgeon Fork including Dollywood. The location of the property is far enough away from the touristy commercialized areas that you feel very secluded. Would absolutely stay here again!!
Verificada

4/10 - Aceitável

Need Update

The location was great. The rooms need to be updated. I will only stay there if the lodge have been updated.
Verificada

2/10 - Insatisfatório

worst staff/customer service!

Worst customer service ever. They are rude! If you need to call the front desk for anything from the room, good luck because they simply don't pick up the phone. We had requested for non smoking room but the room we stayed in had strong smoking odor. We had asked them to take care of the odor and they deodorized but it wasn't completely gone. The towel hanger was broken. They do not clean your room or provide new towels during your stay unless you request it. We had booked the hotel for 3 nights and had to cancel the last night due to medical emergency prior to checking in and they didn't refund us. Do not sign up for any time-share presentation, it's a scheme. The only great thing was the view from the balcony.
Verificada

4/10 - Aceitável

did not like this place

I was not informed when booking this hotel that it was a time share resort and that they would try to sell me a package.. there was no maid service daily, t we were put in a building far from having the loudly view in the pictures. the building we were put in had no Wi-Fi,they did not inform me of it at check in had to find out when I tried to get on line to submit work for the evening..I asked to be switched they said they would work on it, they never got back to me. The hot tub at the building we were in was down obviously for awhile so we had to drive to the other one, that one was dirty had sand and rocks in the bottom my daughter cut her foot. The lighted exit by the game room was locked from the inside, I asked for it to be unlocked due to safety and fire codes they would not. They did not seem to care about you after you paid and did not want to buy into the time share no customer service at all..
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8/10 - Muito boa

Nice place, no wifi

We enjoyed our stay. We had an updated room. My only complaint is that we had no wifi in our building. They hadn't upgraded it yet.
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10/10 - Extraordinária

Week-end in Gatlinburg for a Wedding.

On check in there was a glitch in the reservation, the hotel only received request for one night and not two nights as my Hotel.com confirmation showed. Tara was excellent in making sure we had proper accommodations. Our original reservation was for a 2 bedroom suite and we were given a 3 bedroom chalet at the same price. We did have to move at noon the next day to the second chalet but it did not interfere with our trip. The rooms and the service was excellent and I would recommend this place to anyone considering spending time in Gatlinburg.
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6/10 - Boa

An ok stay

Was an ok stay. Walls are thin and the rooms need updated. Baseboards and floor need attention. Shower was very small, hard to even turn around inside. On the upside....very spacious and the bed was comfortable.
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8/10 - Muito boa

Perfect distance from the busy city

Perfect distance from the busy city, I couldn't be happier with the location. The resort has breath taking views of the mountain. We were on the 5th floor and it was beautiful! The standard 1 bedroom suite is smaller than the pictures perceive the room to be. Pleased with the in-room washer and dryer which makes it convenient to wash clothes before heading home. The room has everything you can need, including soap for the washer and dishwasher. Had to take a cold shower due to the lack of warm water, but this may be because of the high altitude. We were disappointed that the indoor pool was closed but the manager quickly made it right for us.