This is the second Wyndham property that I have stayed at within the past year. Both times I was given a room on the first floor. Both times, noise has been an issue throughout the night. Please consider soundproofing the rooms that are close to the main entrance. It makes it difficult to sleep when you have to listen to every set of steps that enters or exits the building, all of the conversations with staff, and just anything else that typically happens in the lobby. I don't appreciate paying close to $200 for one night in a room with that condition. Next time I stay at Wyndham, I'm going to make sure they can provide a room farther away from the lobby. I haven't had this issue at other hotels.
Also, why pay to have staff present if all they are going to do is have you check in on a digital screen with a different staff member on a webcam? Don't get me wrong, it is a good thing physical staff exist. I would hope that a physical person is there at all times in the event security is needed. With 24/7 lobby access to the building, digital staff don't guarantee safety.