This room was definitely neglected! Very stale smell and stains and hairs in many locations. Hairs in shower, hairs on the bed, mold in the grout, pee smell around toilet, carpet needed to be cleaned badly etc. I had to open the windows and leave the room to let it air out. I asked management to refresh my room and was told that housekeeping only comes every 3 days. I was there for 4 days and no housekeeping ever came. From what I gathered, the hotel itself only operates some of the rooms and the rest are condos. Perhaps the cleaning staff is different there because the reviews for those rooms were much better and the guests appeared happy. I will say that the location is great for exploring Carlsbad and if you treat it like a place to rest your head and bring some clorox, you will be OK. Also, there is a VERY LOUD train that blows it's horns repeatedly when crossing just a block away from 5am to just after midnight EVERY day. If you are a light sleeper beware or bring ear plugs. I would not stay here again.