Upon check in Kay at the front desk was wonderful. She truly is the unsung hero of this property. She is the best balance of grace and patience. I get in my room and there is blood everywhere, fresh fried blood. On the fridge, plates, bed sheets and bottom of the bed. Kay came up at 2:30am to change my bed sheets. I didn't gonto another room because the size room i needed wasnt available. The next morning I had a nice exchange with Dulce in the front. Very nice lady. Before I could get the manager name to bring to their attention about the conditions of my room I received via check in, I was accosted by this woman who was also behind the counter. Very rude, loud, condescending. Turns out she's the manager, Marlene. Marlene needs a new job because she clearly hate her job. I do not recommend this hotel. I had great encounters with other staff members but house keeping is lacking and so is management.