AvaliaƧƵes sobre Country Inn & Suites by Radisson, Pella, IA
AvaliaƧƵes
8,6
Excelente
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
9,0/10
Limpeza
8,8/10
ServiƧo e funcionƔrios
8,2/10
Comodidades
8,8/10
CondiƧƵes e instalaƧƵes da propriedade
8,4/10
Cuidado com o meio ambiente
AvaliaƧƵes
10/10 - Excepcional
18 de set. de 2025
Great stay
Great stay in the two queen suit. Lots of room. Pool was very nice, our kids loved it.
Whitney
Whitney, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
2 de set. de 2025
Okay
Staff was not friendly. Hotel was decently clean and kept well.
Also, any phone number you find online does not work.
Holly
Holly, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
30 de ago. de 2025
john
john, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
22 de ago. de 2025
Comfortable room
All in all it was pretty good. Only a couple small complaints. Light was burnt out inside the room door. Weekend breakfast only last 2 hrs, was crowded.
Gary
Gary, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
17 de ago. de 2025
Great
jeff
jeff, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
12 de ago. de 2025
We loved staying here and exploring Pella. Donāt miss de scoop for ice cream! Room was clean, friendly staff, great breakfadt
John
John, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
9 de ago. de 2025
Easy access to free way. Pella is a cool town to visit too.
Nicholas
Nicholas, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
7 de ago. de 2025
Realaxing stay! Everything looked brand new & staff was friendly. Comfortable bed.
Dave
Dave, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
1 de ago. de 2025
Terrible customer service
I would give zero stars if I could. This was one of the worst hotel experiences Iāve ever had. The room above us was incredibly noisy all nightāconstant stomping, banging, and pacing for hours. It sounded like a herd of elephants, and we got little to no sleep. We reported the issue multiple times to the front desk, but the staff did absolutely nothing to resolve it. No follow-up, no room change, no apology or ear plugsājust a dismissive attitude and poor customer service. It felt like they couldnāt care less about guest comfort or basic hospitality.
Lexxis
Lexxis, viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
28 de jul. de 2025
Very disappointing.
Both myself and my client experienced bizarre credit card charges far exceeding what we paid through Hotels.com. Weeks later it still is not resolved which leads me to believe it's part of their business practice to overcharge corporate or business clients in the hopes they will not review their costs. The staff that works the front desk was sometimes great and helpful. This was not consistent, as other staff was seemingly very inexperienced and emotionally volatile. From arguing with and shouting at my client to our team waiting for service while overhearing a young woman complaining loudly about her boyfriend and relationship on a personal call in the lobby.
Jeff
Jeff, viagem de negócios de 3 diÔrias
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
22 de jul. de 2025
Disappointing
Very disappointed in this hotel. Checking in was fine and the service was nice. The hallways and room smelled musty but it's an old hotel so I thought OK. However, we found dark stains on the bedsheets in the room when we arrived. The sheets smelled clean but there's no excuse for putting obviously stained sheets on the bed. How was that missed? I told service and they offered to upgrade our room but I thought changing sheets was sufficient. Sleeping was fine, it was nice and quiet. However, we woke up with scratchy throats and headaches. My partner has mold and chemical allergies and so we checked the AC unit in the room and found that neither the particle filter or the inside of the unit had been cleaned. We found a black crust on the grille inside the AC. We told the service desk and they sent someone to clean the unit but it did not help, and the unit started blowing black debris into the room and on the bed. The janitor service was out so we were told the unit could not be deep-cleaned. We should have left but didn't have another option for hotels that night. We felt worse the next day and checked out a day early to go to a different hotel. So, overall, the service was decent but the cleanliness and upkeep of the room was poor. It looked like their AC units hadn't been cleaned in a long time- they need to be deep cleaned or replaced. If you have allergies BEWARE of this hotel. Overall, I think this hotel is overpriced for what you get and can't recommend.
Viajante verificado
Viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
11 de jul. de 2025
A lovely, pleasant and comfortable stay!
Karen
Karen, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
7 de jul. de 2025
Michelle
Michelle, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
6 de jul. de 2025
Cheri
Cheri, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
4 de jul. de 2025
It was okay, bugs were in our first room in our bed, wasnāt bed bugs or nice but gross still. The young lady who worked with us was kind however the middle aged lady the rest of our trip was seemingly completely uninterested in us and was rude.
Josiah
Josiah, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
29 de jun. de 2025
A nice stay
Was very nice stay for 2 nights. Wanted to see Pella and also drove down to see my brother. Staff wass very helpful and friendly
Gary
Gary, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
23 de jun. de 2025
Monique
Monique, viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
22 de jun. de 2025
It was a nice and clean-up to date. Breakfast good not out of the ordinary.
Strange smell in room.
I would stay again, and would recommend.
Ellen
Ellen, viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
19 de jun. de 2025
I didnāt like how I could hear every step the person above us was taking. I could hear them taking a shower, as well as when the gentlemen took a high pressure pee at 5:00am. Not a good place to get any sleep.
Cory
Cory, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
16 de jun. de 2025
Lovely hotel near beautiful Pella, beds were comfortable and rooms were spacious,staff was friendly.. Free parking
Wendy
Wendy, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
15 de jun. de 2025
Very nice room enjoyed the full kitchen set up for food beverages for a baseball tournament.
Dora
Dora, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
11 de jun. de 2025
Fresh cookies each day, good maid service and great breakfast!
Ronald
Ronald, viagem de negócios de 2 diÔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
10 de jun. de 2025
Another stay here
Another excellent stay here. Easy Check-in. Friendly staff.
The room was also very, very clean.