Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
7,4/10
Limpeza
8,4/10
ServiƧo e funcionƔrios
7,8/10
Comodidades
7,2/10
CondiƧƵes e instalaƧƵes da propriedade
7,6/10
Cuidado com o meio ambiente
AvaliaƧƵes
8/10 - Muito bom
2 de ago. de 2025
Julie
Julie, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
29 de jul. de 2025
Ruth
Ruth, viagem de 4 diƔrias
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
28 de jul. de 2025
Ripped off, bait and switch.
A month before, I reserved a two bedroom suite for me, my wife, my 19 and 17 year old grandchildren, When I arrived, I was told the hotel was "overbooked" and they didn't have my room. They could put us in two rooms next to each other. Well we got two rooms a two doors down and they were smoking rooms and reeked of stale cigarettes. What do they mean "overbooked." Does that mean bad management? You sell me a room and I expect to get it.
Thomas J
Thomas J, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
27 de jul. de 2025
Nice King Suite
We booked this hotel with Hotels.com It was a special online price for a few days, so the rate was less expensive. It was a king suite, with kitchen area. We used fridge & microwave. The bed was comfortable. The place was clean. No hangers in either closet to hang clothes. It was advertised Buffet Breakfast. We were disappointed because there werenāt any gluten free options & there wasnāt anything hot except for waffles. So really nothing to eat Gluten Free. Allergic to wheat, so no breads, waffles or muffins. It just seemed a little sparse by the time my husband went down. He brought back the last Blueberry muffin for me. The staff at the desk were friendly & helpful, with both check in & check out. There was a policeman on the premises, so there was security.
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
20 de jul. de 2025
The worst experience ever!
It took 30 minutes to check in, and when I finally visited the room they gave me it wasnāt cleaned. No sheets on the bed, kitchen was dirty, bathrooms were dirty, and we werenāt the only visitors with the problem. Turns out the cleaning person walked out mid shift. There was a classic car show in town and every other hotel was sold out. So my wife decided weād clean our own room, since we just drove 600 miles from Chicago and weāre too tired to drive to the next city. My wife and daughter cleaned the bathrooms and made the beds, my son and I cleaned the floors and kitchen. That evening I spoke to the manager and asked what he was going to do about it, in the form of a refund. I checked my credit card and he only refunded me $25! Thatās it! I drove 600 miles so we could clean our own rooms! Iāll never stay at an off brand hotel again, ever. I wasnāt expecting opulence but I expected clean rooms and better service. Do not stay here!
CHRISTOPHER
CHRISTOPHER, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
19 de jul. de 2025
Not the best
Facility was dated but fine. Breakfast was good. We found hairs in the sheets and in the bathroom sinks. There was rice/some other food on the floor in the kitchen of our room. It took 20 minutes for the receptionist to notice us, as he was busy talking to a friend/coworker casually at the desk when we arrived. It took another 20 minutes for him to check us inā¦he said the computer was slow.
Sarah
Sarah, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
18 de jul. de 2025
Great place for families, more than enough for one
Very big two room suite. Kitchen with dishes, utensils and all. With a seating/living area. Bedroom was large, and a large bathroom as well. All clean. A little rough here and there, with finishes and such, but very clean. Nice breakfast in the morning. Eggs, toast, waffles, cereals, muffins...nicely done and area is sunny and clean. Great views to the courtyard and pool.
Brian
Brian, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
18 de jul. de 2025
Francine
Francine, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
18 de jul. de 2025
Tim
Tim, viagem com amigos de 3 diƔrias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
17 de jul. de 2025
Little pool access
Stay was great for the most part. My only disappointment was that it seemed like a family had rented out multiple rooms to have a private party at pool area making it impossible for other guests enjoy pool or outdoor patio as there was at least 50 ppl
Outside . Staff kept pool open later to accommodate this as well.
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
13 de jul. de 2025
A bit disappointing
The rooms were not very clean. We switched rooms because the bathroom floors were dirty. The second room was not much better. It definitely needs updating, and the sofa was super uncomfortable. The kitchenette was lacking many dishes and the pots and pans were disgustingly dirty best part of the hotel was the outdoor pool, but the barbecue area was loaded with people, smoking marijuana and it made it unpleasant. We smell of marijuana in our rooms. I think next time we will look for a different hotel. And the TVs did not offer anything but basic cable and we werenāt able to watch Netflix in the evenings.
Christine
Christine, viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
12 de jul. de 2025
Viajante verificado
Viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
10 de jul. de 2025
Peter W
Peter W, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
5 de jul. de 2025
Michelle
Michelle, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
1 de jul. de 2025
Jedidiah
Jedidiah, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
26 de jun. de 2025
Comfortable clean room, friendly staff, nice pool. Only complaint was the smell of marijuana in the hallway constantly
Kelly
Kelly, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
25 de jun. de 2025
Terrance
Terrance, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
23 de jun. de 2025
The rooms needs upgrade and the house keeping was not that good they need to learn how to clean better.
Jerry
Jerry, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
13 de jun. de 2025
Michael
Michael, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
10 de jun. de 2025
Cresthill Suites are great!! Room had to be changed 4 times. 2x no ac, 3rd someone was already checked in. 4th room was perfect. Request a 1st floor room your safe!
Maria
Maria, viagem de negócios de 2 diÔrias
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
10 de jun. de 2025
Poor experience - would not recommend
They did not have the room we reserved, so we were stuck with a king instead of 2 doubles. Room was not very clean and reeked of cannabis. It still smelled in the morning even with the windows open all night in early April. Would absolutely NOT recommend.
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
9 de jun. de 2025
Wonderful Stay highly recommended.
The room was nice and clean. The staff was kind and helpful. We stay down in East Syracuse a few times a year and have had horrible luck finding a room that is not only affordable but clean and convenient. We will definitely be staying here for all our future trips. The breakfast was delicious and I loved that they offered things to purchase right from the convenience of the hotel. The grounds were beautiful and the pool was clean and inviting.
Angela
Angela, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
6 de jun. de 2025
What a fantastic place to stay! We will most definitely stay here again! We had a one bedroom suite that felt like being at home. For the first time on my trip cross country I could relax as if I was home. I wish my stay had been longer.