I’ve stayed at many Cambria hotels while on business trips, and they’re all fairly comfortable and clean. You really know what you’re going to get, and that’s comforting. Unfortunately, this property missed the mark dramatically with the front desk agent who checked me in. I didn’t get her name, but it was an Indian woman working the evening shift. When I arrived, she did not greet me; I had to reach out and greet her for service. I asked for a room on a high floor, away from the elevators, to which she tersely retorted that I would get whatever room she had available. There were no special requests. She noticed how upset I became, and then told me she would try and accommodate me. That accommodation was a room right next to the elevators, where I couldn’t sleep in the mornings during my entire stay. Between the guests being loud and the housekeeping staff banging doors at early hours, it was impossible to rest. When I arrived in my room, there was no body wash in my shower. I called the front desk and the same lady picked up. She wasn’t apologetic or empathetic, she coldly told me that I had to come down and get some if I wanted it. When I arrived to collect the body wash, I had to wait 20 minutes as the entire hotel staff was searching through a stack of envelopes looking for their pay check. Terrible guest service at this property! If you stay here, expect to be treated as subhuman. Management needs to make some serious changes to their staffing at this property. Stay away