Im assuming the owner is who checked me in. Not very nice during check in. And then he came to ask my kids and I if we had a reservation, while we were swimming, asked my last name and room # and asked if we shut the door, To the outside(door went to the outside from where the pool and spa were) we did not, it was shut when we got there. Assuming for humidity purposes, but he wasnt very nice about it. And acted like we had snuck in to swim. This was on the 2nd night we stayed. However the guy on morning was a delight. I think he cleans the rooms, checks out and does the breakfast. Was very helpful and super nice. Got anything we needed and made sure we were OK! The owner could take note on this behavior. Hit tub wasnt very warm, and I was afraid to turn it on. Made a loud noise. There were no signs not to use.