Not what itās made out to be!
āļøāļø (2 stars)
We stayed 3 nights for a family wedding. Sadly, this hotel is underwhelming and in serious need of care.
Rooms & Facilities
The building is dated with scuffed paintwork and tired furnishings. No lifts ā a major issue if you have mobility needs (my wife does). Weād requested a ground floor room in advance, thankfully this was granted. The bathroom was poor: stained toilet, black grout, rusty shower curtain hooks, and a curtain that stuck to you. The soap dispensers were blocked by their anti-theft cages. No air con in rooms (though oddly in the function suites); our Dyson fan didnāt work.
Housekeeping
Housekeeping was chaotic. Even after following the āclean roomā sign system, our room wasnāt serviced until late ā and then dirty glasses were still left behind. Staff tried hard, but there clearly arenāt enough of them.
Food & Drink
Breakfast was decent: hot, replenished, and staff were cheerful despite queues. The bar, however, was daylight robbery. Ā£19 for a vodka & lemonade and squash. Even soft drinks were extortionate ā with a wedding on-site, youāre stuck paying.
Noise
Forget a lie-in or early night. Soundproofing is non-existent: corridor chatter, doors slamming from 7am, and evening functions made sleep a challenge.
Parking
Parking was dreadful ā badly laid out and only two disabled bays. For a venue hosting weddings and conferences, this is simply unacceptable.
Overall
We stayed because of a wedding, not choice.