We stayed a maximum of 10 minutes after being issued our key. The lobby, dirty. The fridges in the lobby with snacks and drinks for sale, dirty. There were dead roaches on the bottom glass part of the snack fridge. Our room was near the pool. As we got closer to our room door, the mildew odor became unbearable. The carpet floor was soaked in some areas. Right before our door, my daughters started screaming, a roach scurried across the floor. When we let ourselves into the room, it didn’t smell any better. I set our bags on the bed and immediately seen a quarter sized brown stain. I marched back to the front desk and checked out, that was when I noticed the bugs in the lobby fridge. Concierge didn’t want to check us out. Asked that we chose a room on the higher floors instead. Hard pass. Roaches aren’t going to know not to go to the 2nd and 3rd floors, they’re probably there too. Told him about the stain and he tried to blame it on my family. Sir, we literally just got our key from you and now we’re back at your desk checking out. If you stay here, at least be sure not to eat anything.