The young man at the front desk was very professional and accommodating. At check in, our room smelled dingy. He offered me a vaccum, carpet fresh, cleaning spray, & room spray to make it smell better. In route to our room, we noticed alot of cosmetic repairs needed in the hallways. We could see exposed wall with openings near the floor that appears as faulty carpentry. We wanted to really go elsewhere, but other hotels were fully booked. The staff was nice.