My sister and I booked this hotel based on the photos and description online, which showed a clean, well‑maintained property. Unfortunately, what we encountered upon arrival did not match what was advertised.
The property did not look like the photos shown online. On our floor, multiple guest room doors—including the one assigned to us—had visible damage around the locks and door frames, with splintered and gouged wood near the latch areas. This immediately raised safety concerns. As two women traveling alone, we did not feel safe staying at the property.
Because of these conditions, we left immediately and did not check in or use the room. We requested a refund, but the hotel refused despite the fact that we never stayed.
This was a very disappointing experience, and I would strongly encourage travelers—especially women traveling alone—to carefully consider other options.