If you enjoy a non-engaged concierge, heavyly processed breakfast, non-existent housekeeping- this is the place for you! My door was stuck, I could not exit my room. I called for help, waited for 45 minutes, nothing. When i called back, they said they were on a conference call and couldn't help me. So she sent a housekeeper. Yes, I looked via the peep hole- she was on her cell phone didnāt even try to help me. So I had to call the fire department, to help me out. The fire department did help me.... the place had the nerve to charge me!